ILIMEX LTD – PRIVACY POLICY
Effective Date: 19/02/2026
Last Updated: 19/02/2026
1. Who We Are
Ilimex Ltd ("Ilimex", "we", "us", or "our") is a biosecurity technology company specialising in air sterilisation solutions for agricultural environments.
If you have any questions about this Privacy Policy or how we handle your data, you can contact us at:
info@ilimex.co.uk
39k Dunamallaght Road, Ballycastle, Northern Ireland, BT54 6PF
Ilimex Ltd is the data controller responsible for your personal data.
2. What Data We Collect
When you use our website or submit an enquiry via IlimexBot, we may collect:
- Name
- Email address
- Company name (if provided)
- Country/location (if provided)
- Enquiry content
- IP address (automatically collected)
- Browser/device information
- Interaction and analytics data
We only collect information necessary to respond to your enquiry and improve our services.
3. How We Use Your Data
We process your personal data to:
- Respond to your enquiry
- Communicate with you regarding your request
- Maintain internal records and CRM management
- Improve our website and services
- Monitor website performance and conversion metrics
We do not sell your personal data.
4. Lawful Basis for Processing
Under the General Data Protection Regulation (GDPR), our lawful basis for processing your data is:
Consent – when you submit an enquiry via our website or chatbot.
By submitting an enquiry, you consent to Ilimex Ltd storing and processing your data for the purpose of responding to your request.
Where a commercial relationship develops, processing may also be necessary for contractual purposes.
5. Third-Party Processors
To operate our website and respond to enquiries, we use trusted service providers, including:
- Vercel – website hosting
- SMTP2GO – secure email transmission
- Google Analytics – website performance analytics
These providers process data only on our behalf and are required to maintain appropriate security measures.
Where data is transferred outside the UK or European Economic Area, appropriate safeguards are in place.
6. Data Retention
Enquiry data is retained for up to 24 months, unless:
- A commercial relationship is established
- Legal or regulatory obligations require longer retention
After this period, data is securely deleted or anonymised.
7. Data Security
We implement appropriate technical and organisational security measures, including:
- Encrypted data transmission (TLS)
- Secure hosting infrastructure
- Access controls
- Anti-spam and security protections
While no online system is 100% secure, we take reasonable steps to protect your information.
8. Your Rights
Under GDPR, you have the right to:
- Access your personal data
- Request correction of inaccurate data
- Request erasure ("right to be forgotten")
- Restrict processing
- Object to processing
- Data portability
- Lodge a complaint with a supervisory authority
In Ireland, the supervisory authority is:
Data Protection Commission
In the UK, the supervisory authority is:
Information Commissioner’s Office
If you wish to exercise your rights, please contact us using the details above.
9. Cookies & Analytics
We use cookies and analytics tools to:
- Measure website performance
- Monitor usage patterns
- Improve user experience
- Track conversion events (such as enquiry submissions)
You can manage cookie preferences via your browser settings.
10. Updates to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last Updated” date.
